Frequently Asked Questions
What is a lithophane?
A lithophane is a 3D printed art piece that reveals an image when backlit.
The varying thickness of the material creates different levels of light and shadow, transforming your photo into a glowing work of art.
When the light is off, you see a subtle embossed image. When lit, your photo comes to life with beautiful depth and warmth.
How does the glowing effect work?
The magic happens through the lithophane technique. Your photo is converted into a 3D model where darker areas are printed thicker (blocking more light) and lighter areas are thinner (allowing more light through).
When you turn on the LED light behind it, your image glows with incredible detail and a warm, golden ambiance.
What kind of photos work best?
Photos with good contrast and clear subjects work beautifully. Great choices include portraits, pet photos, wedding pictures, baby photos, and meaningful moments.
We recommend images with:
- Clear, well-lit subjects
- Good contrast between light and dark areas
- A single focal point or subject
- High resolution (at least 1000 pixels on the shortest side)
Avoid dark, blurry, or heavily filtered images.
What if the photo I upload isn’t good enough?
If your photo doesn’t meet quality requirements, we’ll reach out before printing to request a higher-resolution version.
Your order won’t be created until we know it will look great.
What materials are used?
Your portrait and frame is crafted using high-quality, plant-based PLA filament that's durable and eco-friendly.
The frame is a sleek black design measuring 5" x 6.25" with a built-in kickstand, and it includes a USB-powered LED light with a wall plug.
How long does it take to make?
Each portrait is custom-made just for you. Production typically takes 2-3 business days, plus shipping time.
During busy seasons (especially around holidays), we recommend ordering early to ensure timely delivery.
What are the dimensions?
The frame is a sleek black design measuring 5" x 6.25" with a built-in kickstand
Can I use it in portrait or landscape orientation?
Yes! The frame includes a kickstand that works for both portrait and landscape orientations, so you can display your image however it looks best.
Does it plug in or use batteries?
Your portrait plugs into any standard wall outlet or USB.
No batteries needed, so you never have to worry about replacing anything. You can keep it glowing all day or night
How do I care for my glowing portrait?
Your portrait is designed to last for years with minimal care. Simply dust it gently with a soft, dry cloth when needed.
Keep it away from direct sunlight and extreme heat to preserve the quality.
The LED light is energy-efficient and cool to the touch, so it's safe to leave on as long as you'd like.
Is this a good gift?
Absolutely! This is one of those gifts that creates a genuine "wow" moment.
It's perfect for Mother's Day, Father's Day, weddings, anniversaries, memorials, new babies, pet lovers, or anyone who cherishes meaningful memories.
Many customers tell us it's the gift that brought happy tears.
What's included with my order?
Each order includes:
- 1 custom 3D printed lithophane featuring your photo
- 1 black frame (5" x 6.25") with kickstand
- 1 USB-powered LED light
- 1 wall plug adapter
How do I submit my photo?
After placing your order, you'll receive instructions on how to upload your photo. Simply send us your favorite image, and we'll take care of the rest, transforming it into a beautiful glowing portrait.
What if I have more questions?
We're here to help! Feel free to contact us anytime, and we'll be happy to answer any questions about your Personalized Glowing Portrait.